Hospitality-Tech Platform
Use Case
Consolidating Compliance Across Platforms: A Hospitality Tech Provider’s PCI-DSS Modernization Journey
A leading provider of cloud-based property management systems (PMS) for the hospitality industry. The company processes sensitive guest and payment data through a combination of legacy and modern systems.
Challenge:
Facing increasing risk and certification demands, the hospitality tech provider needed to unify PCI-DSS compliance practices across multiple PMS environments—nova, eufr, prod-lite, and Gen-2 systems.
KendraCyber developed and executed a full-cycle PCI-DSS readiness program that streamlined scope, improved security posture, and reduced audit overhead.
Solution:
Approach:
Key Deliverables:
PCI-DSS scope documentation and data flow diagrams (DFDs)
Penetration test and scan reports
Incident response playbooks and test reports
Risk register with remediation tracking
AOC-ready documentation set
Impact:
Streamlined PCI-DSS workflows across disparate systems
Increased compliance team efficiency with standardized controls
Strengthened breach readiness and IR response protocols
KendraCyber’s strategic compliance model helped this hospitality tech company reduce complexity, boost visibility, and drive PCI-DSS success across a growing digital infrastructure.