Insure-Tech Platform

Use Case

How an Insure-Tech Platform Standardized Vendor Continuity with NIST CSF Benchmarks

A leading cloud-based platform serving property and casualty (P&C) insurers. The company’s success depends on the operational resilience of a wide vendor network supporting its infrastructure.

Challenge:

The company sought to evaluate the business continuity (BC) and IT disaster recovery (ITDR) capabilities of 20+ critical cloud vendors. The objective was to benchmark practices against the NIST Cybersecurity Framework (CSF) 2.0 and close strategic gaps.

KendraCyber was engaged to lead a structured resilience assessment, focusing on BC/ITDR plan quality, documentation completeness, recovery objectives, and failover readiness.

Solution:

Approach:

Key Deliverables:

Vendor BC/ITDR gap analysis reports aligned to NIST CSF

Standardized BC/ITDR templates and best practices

Customized remediation roadmaps per vendor

Executive summary presentation for leadership

Impact:

Achieved consistent plan quality across vendors

Reduced audit friction by unifying documentation standards

Enabled informed decision-making with structured, risk-informed reports

With KendraCyber’s expertise, the insure-tech company transformed a fragmented vendor continuity landscape into a cohesive, resilient, and audit-ready ecosystem.